Roles under development

Specialists for the work across your company.

Unyly’s planned agent roles focus on recurring work in distinct departments. Each role should fit into a shared operating framework, with clear human ownership and room to expand at your pace.

Development status: These are planned roles, not a list of currently available integrations or autonomous services. Product availability will be stated as each role is validated and released.

Start with the work. Add the right role.

01 / Content

Blog agent

Help plan and prepare useful articles that reflect a company’s verified facts and audience. Publishing belongs behind review and explicit consent. Blug is the Kaza product being developed for this role.

02 / Phone

Call center agent

Support routine calls, capture context and route conversations that need a person. The design must make escalation and handoff clear.

03 / Service

Customer support agent

Help organize incoming questions and prepare responses from approved company information, while people retain control of sensitive cases.

04 / Growth

Sales agent

Support research, preparation and follow-up so sales teams can spend more time building relationships and making decisions.

05 / Leadership

CEO agent

Bring priorities, signals and follow-through into one view to support leaders. Recommendations remain inputs to human judgment.

One framework, gradual adoption.

The idea is to connect these roles over time, not ask a company to replace its operations overnight. Unyly starts with a department’s actual workflow, sets the boundaries for an agent, and expands only when the team is ready. See the approach.